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FAQ's

 

Questions And Answers

Shipping

What's the cost for shipping?

Domestic Retail Shipping Rates are explained below:
 
Order Total Shipping
$0-7.99 $2.49
$8-14.99 $3.99
15-19.99 $5.49
$20-29.99 $6.99
$30-49.99 $8.49
$50-99.99 $9.99
$100-149.99 $12.99
$150-199.99 $17.99
$200-249.99 $20.49
$250-299.99 $23.99
$300-349.99 $26.49
$350-399.99 $28.99
$400-449.99 $31.49
$450-499.99 $34.99
$500 and up $37.49
 
 
Contact us directly at 800-397-2282 for bulk discounts and appropriate shipping rates, and international shipping rates. Shopping rates to bookstores based on shipment weight and destination.

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Who do I contact if I have a particular question?

ACTA Sports' receives numerous questions from consumers and customers everyday. In order to better serve you, please use this list as a reference for submitting your inquires to the appropriate person.
 
Marketing, Public Relations, Advertisements, Website Marketing and Social Media
Email Amanda Modelski at amodelski@actapublications.com
 
Phone and Website Orders and general office questions
Email Donna Ryding at dryding@actapublications.com
 
Publishing Inquires
Email Greg Pierce at gpierce@actapublications.com

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General

Do you accept international orders?

Of course we do. For orders outside the United States, please contact us via email, fax, or call us for a shipping cost quote and total cost. We require prepayment for all international order, either by credit card or money order in U.S. funds.

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Do you offer exam/desk copies of your book for review?

If you are a college professor or are acting on behalf of one and would like to receive an exam/desk copy for possible inclusion in a college-level course, please email Mary Eggert at meggert@actapublications.com. Include your name, school, department, course title, and address.

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What is your return policy?

All sales are final. If there is a problem or concern with your order, however, please contact our customer service at 800-397-2282 or acta@actapublications.com.

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What are your submission guidelines?

  1. If you are not familiar with our products, please request our current catalog or go on-line at www.actapublications.com. (Hint: People who do not do this often waste their time submitting manuscripts to us.)
  2. If you truly feel we would be the best publisher for you, then send a proposal with three parts:
    1. A cover letter that explains your proposal and tells a little bit about yourself and why your proposed work fits our product line, and exactly whom you see as the audience. (Hint: If your book is for "everyone," then it probably is not for us. We need to know the kind of person who will buy it and why.)
    2. A table of contents for your proposed work.
    3. An introduction and one chapter. We will not read entire manuscripts. (Hint: Send us your best writing. It does no good for you to tell us that something is "just a draft" or that you are "still working on it." We are going to judge it as if it is your final product.)
  3. Be sure to enclose a self-addressed, stamped envelope with your proposal, indicating whether you want the entire proposal returned or just our answer. Your proposal will not receive a response without this SASE.
  4. We accept unsolicited submissions.
  5. We do NOT accept electronic submissions.
  6. Upon receipt of your proposal we will review the materials and respond as appropriate. (Hint: Wait eight-to-twelve weeks for a response, and if you haven't heard from us, e-mail info@actasports.com to inquire about your submission.)
  7. If we decide to extend an offer of publication and you accept, then a timetable will be set up for the completion and publication of your work.
  8. We do not offer advances to any of our first-time authors.
  9. We will accept proposals that have been sent to other publishers simultaneously. You must, however, indicate this on your initial proposal. If not, your proposal will be automatically rejected at the point this fact becomes known--no matter how far along we are in the process.
  10. Submit your materials to the address below:
Acquisitions Editor
ACTA Sports
4848 N. Clark Street
Chicago Illinois 60640

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Promotions

Where do I enter the "Promo Code" for my discount?

In order to receive the promotions, you must enter the Promo Code given into the the "Promo Code" area on the shopping cart page and click submit to update your merchandise sub total.
 
 
 
shopping cart hightlight promocode
 

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